Responsible Gaming

Pojk app Responsible Gaming
Play Smart, Stay in Control

Pojk app believes gaming should be a source of fun — not stress. Follow our responsible gaming guidelines and you'll always play safe and stay happy.

Always Protected
18+ Only
Limit-Setting Features
24/7 Support
Important: Gaming is for entertainment only. If you feel it is having a negative impact on your life, please seek help right away. pojk app is always here for you.

1 What Is Responsible Gaming and Why It Matters

Responsible gaming on pojk app means keeping gaming a fun and controlled experience. It should never put pressure on your finances, your family, or your mental well-being. Gaming is purely for enjoyment — and that's exactly why we place such importance on responsible gaming.

Online gaming is growing in popularity across Bangladesh every day. Thousands of people enjoy slots, bingo, and other games on pojk app daily. But like any form of entertainment, it's important to set limits. The moment gaming goes beyond entertainment and becomes a compulsion, that's when problems begin.

Our goal is to give every player full control over their gaming experience. pojk app offers multiple tools and resources to help you stay informed and safe. This page covers all of them in detail.

pojk app's responsible gaming policy is built around international gaming standards and the needs of users in Bangladesh.
Our Protection Tools
Set a Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies.

Session Time Controls

Decide in advance how long you'll play each day. Once that time is up, pojk app will automatically end your session.

Break Benefits

Whenever you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this period.

Self-Exclusion

For a long-term break, you can close your account for anywhere between 6 months and 5 years. No promotional emails will be sent during this period.

Set a Loss Limit

Your session will automatically end if you lose more than a set amount. This protects you from excessive losses.

Reality Check Reminder

Pop-up reminders will appear at set intervals to let you know how long you've been playing and how much you've spent.

2 Recognizing the Signs of Problem Gaming

People often don't realize when their gaming habits are slipping out of control. Watch out for these warning signs:

  • Chasing losses by continuing to play in an attempt to recover money lost.
  • Lying about gaming or hiding it from family.
  • Neglecting family, friends, or work because of gaming.
  • Spending money meant for bills or essential expenses on gaming.
  • Trying to stop gaming but being unable to.
  • Feeling restless, irritable, or anxious when not gaming.
  • Prioritizing gaming over sleep, food, or your health.
  • Taking out loans or borrowing money to fund gaming.
If two or more of these signs apply to you, contact the pojk app support team or use the self-assessment tool.

3 Steps to Set Your Limits

Setting limits on pojk app is simple. Just follow the steps below:

  • 1
    Log in to your account

    Log in to your pojk app account and go to your dashboard.

  • 2
    Open "Responsible Gaming" Settings

    Look for the "Responsible Gaming" section within your account settings.

  • 3
    Choose a Limit Type

    Deposit limit, time limit, loss limit, or self-exclusion — choose whichever you need.

  • 4
    Set Amount & Duration

    Enter the amount in BDT or time limit, then choose a daily, weekly, or monthly period.

  • 5
    Confirm

    Save your settings. Changes will take effect immediately and a confirmation will be sent to your email.

Limit Type Effective Date Pending Change
Deposit Limit (Decrease) Immediate Not Applicable
Deposit Limit (Increase) After 24 Hours 24 Hours
Time Limit Immediate 24 Hours
Loss Limit Immediate 7 days
Temporary Break Immediate After the Break
Self-Exclusion Immediate After Expiry

4 Self-Assessment

Ask yourself the following questions. Answering honestly will help you understand where your gaming habits stand:

Have you spent beyond your budget in the past month?

No, never Sometimes Often

Is gaming affecting your sleep or work?

No Sometimes Yes, often

Do you play more to try to win back what you've lost?

No Occasionally Yes

Are your family or friends concerned about your gaming?

No Said once Repeatedly saying
If most of your answers are "Sometimes" or "Often", please reach out to our support team. Seeking help is a sign of strength.

5 8 Golden Tips for Safe Gaming

Follow these tips for a consistently enjoyable experience on pojk app:

  1. Set your budget in advance: Decide in advance how much you're willing to spend on gaming each month. Never exceed that budget under any circumstances.
  2. Set a time limit for your play: Don't game beyond your daily time limit. Use an alarm or the timer feature on pojk app to stay on track.
  3. Don't play on impulse: Avoid gaming when you're feeling angry, sad, or stressed. It's harder to make sound decisions in that state.
  4. Don't take a win for granted: Gaming is always for fun. Winning is never guaranteed on any round.
  5. Don't play under the influence of drugs or alcohol: In this state, judgment is impaired and the risk of overspending increases significantly.
  6. Take regular breaks: Take at least a 10-minute break every hour. Have some tea, go for a walk, or chat with your family.
  7. Don't chase your losses: If you're on a losing streak, stop. The mindset of "I'll win this time" is a dangerous one.
  8. Check your gaming history regularly: You can view your full gaming history on pojk app. Review it at least once a month.
Remember: gaming is a form of entertainment, not a source of income. Keeping this perspective makes responsible play much easier.

6 Minor Protection

Pojk app is strictly for users aged 18 and above. We are firmly committed to keeping minors away from gaming.

  • Age is verified at the time of registration.
  • Additional verification is triggered on suspicious accounts.
  • If a user is found to be underage, their account will be closed immediately.
  • Parents can use software to block gaming sites on shared family devices.

Advice for parents: have an open conversation with your child about online gaming on their devices. Awareness is the best protection.

If you suspect a minor is using pojk app, please report it immediately to [email protected].

7 Help & Support

If you or someone you know is struggling with a gaming problem, you don't have to face it alone. pojk app has a dedicated expert support team ready to help you get back on track.

  • Live Chat: For 24/7 live support, reach us through the chat section of the pojk app.
  • Email Support: [email protected] — responses are typically sent within 1–2 business days.
  • Account Self-Help Tools: Log in and activate any limits or breaks from the responsible gaming settings.
  • Bangladesh Mental Health Helpline: Kaan Pete Roi – 01779-554391 (mental health support).
Asking for help isn't a weakness — it's a brave step. pojk app is here for you.

Start Playing Responsibly Today

Register on pojk app and use all our responsible gaming tools for free. Your fun, your control.

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